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What impacted the workforce this year

Here's how foodservice operators sought to redefine roles and support their staff both before and after the pandemic hit.

The topic of wellness received a great deal of attention in 2020, as employees across many industries struggled to maintain work-life balance, stay safe and manage the stress of working while COVID-19 spread. Scroll below to see how foodservice operators, in particular, sought to redefine roles and support their staff both before and after the pandemic hit.

K&N Management workers
K&N Management workersPhotograph courtesy of K&N Management

Assembling the ingredients for an inclusive workplace

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By Amanda Baltazar on 08/14/2020

Foodservice operations seek to foster atmospheres that are welcoming to all.

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The coronavirus gives rise to new roles for foodservice staff

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By Peter Romeo on 05/28/2020

Restaurants are establishing new responsibilities as dining rooms reopen.

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As eateries reopen, mental health concerns are part of the equation, too

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By Patricia Cobe on 05/22/2020

COVID-19 has elevated stress and anxiety levels among owners, managers, employees and customers. Here’s how foodservice spots are adapting.

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Shining a spotlight on employee wellness

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By Kelsey Squire on 05/12/2020

Before the coronavirus hit, a college dining team tapped into a simple wellness program that resonated.

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Helping workers feel appreciated during unprecedented times

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By Kelsey Squire on 05/04/2020

Keeping staff engaged, especially when they’re furloughed, can be a particular challenge.

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