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Foodservice Industries

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Diners at a teaching kitchen

Colleges & Universities

Texas State Dining’s First Year Eats program seeks to welcome newbies and drive student retention Texas State Dining’s First Year Eats program seeks to welcome newbies and drive student retention

byReyna Estrada

Nov 18, 2024

2 Min Read

diner throwing food away

Hospital & Healthcare

State of Healthcare 2024: Despite challenges, healthcare operations embrace sustainable dining State of Healthcare 2024: Despite challenges, healthcare operations embrace sustainable dining

Nov 15, 2024

7 Min Read

Foodservice Operations

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Diners at a teaching kitchen

Colleges & Universities

Texas State Dining’s First Year Eats program seeks to welcome newbies and drive student retention Texas State Dining’s First Year Eats program seeks to welcome newbies and drive student retention

byReyna Estrada

Nov 18, 2024

2 Min Read

School mascot at the Cooking for a Cause program.

Colleges & Universities

Sodexo's Cooking for a Cause events fight campus food insecurity at Southern universities Sodexo's Cooking for a Cause events fight campus food insecurity at Southern universities

Nov 14, 2024

5 Min Read

Food & Beverage Trends

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diner throwing food away

Hospital & Healthcare

State of Healthcare 2024: Despite challenges, healthcare operations embrace sustainable dining State of Healthcare 2024: Despite challenges, healthcare operations embrace sustainable dining

Nov 15, 2024

7 Min Read

thanksgiving chalk drawing on black background

Food & Beverage Trends

Recipe Report: Waste nothing post-Thanksgiving with clever new recipes Recipe Report: Waste nothing post-Thanksgiving with clever new recipes

byTara Fitzpatrick

Nov 13, 2024

5 Slides

Foodservice Technology

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Ramen Monster machine

Technology

Students ask, University of Utah Dining unleashes Ramen Monster automated concept Students ask, University of Utah Dining unleashes Ramen Monster automated concept

byReyna Estrada

Oct 31, 2024

2 Min Read

Senior living residents eating at a table

Technology

How two senior living operators are using tech to improve residents’ dining experience How two senior living operators are using tech to improve residents’ dining experience

byBenita Gingerella

Oct 30, 2024

Top 50 Contract Companies

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Hospital & Healthcare

5 things: Compass North America saw 17.4% revenue increase in fiscal 2023 5 things: Compass North America saw 17.4% revenue increase in fiscal 2023

byMike Buzalka

Nov 21, 2023

3 Min Read

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K-12 Schools

5 things: Aramark launches video series to promote K-8 nutrition 5 things: Aramark launches video series to promote K-8 nutrition

byMike Buzalka

Nov 17, 2023

3 Min Read

How to teach hospitality to employees

Hospitality has been scribbled into the job description for many employees who don’t have a background in service. Here’s how to get them up to speed.

Alaina Lancaster

July 8, 2016

5 Slides

How to teach hospitality to employees

About the Author

Alaina Lancaster

Alaina Lancaster is the assistant editor at Restaurant Business/FoodService Director, specializing in legislation, labor and human resources. Prior to joining Restaurant Business, she interned for the Washington Monthly, The Riveter and The German Marshall Fund of the United States.

Alaina studied magazine journalism at the Missouri School of Journalism and currently lives in Chicago. She never backs down from a triple-dog-dare to try eccentric foods.

See more from Alaina Lancaster

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