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19 onsite food service innovations born from the coronavirus crisis

From take-home meals to live streaming cooking demos, these operators have found ways to be creative during the pandemic.

Mike Buzalka, Executive Features Editor

October 26, 2020

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The food service operators in schools, college, healthcare and B&I are no strangers to getting creative. From budget constraints to government regulations, picky eaters and time-constrained diners, these food service directors and chefs have always found innovative ways to service their clients high-quality meals in a variety of formats.

That creative effort was only amplified when the coronavirus pandemic rocked the United States this spring. Suddenly, schools were serving students at home; colleges were feeding quarantined students; and hospitals were serving highly contagious and sick patients who had the virus.

Through challenges comes innovation, and onsite food service directors delivered. In the following gallery, you’ll see 19 examples of operations that added services, amenities and programs to continue serving their communities. The ideas range from live streaming cooking demos to senior living residents who are stuck in their quarters to a preorder home delivery program for a district’s students and families. Other ideas are automated food lockers where college students can pick up food and pop-up outdoor events at a hospital. We also encountered ideas on how to improve the health and safety not only of food service employees themselves but also customers.

Related:How onsite dining met the coronavirus challenge with innovation

We hope these ideas spark some innovation for your programs. If you have an idea to share, let Food Management know by emailing me at [email protected].

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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