How Sodexo intentionally leans into its role in bolstering campus communityHow Sodexo intentionally leans into its role in bolstering campus community

As 2025 is off and running, many foodservice operations have begun to focus on more than just serving food, as they look at what role they play at their operations and what diners are craving, in a larger sense that goes far beyond menu items. Foodservice research and consulting firm Technomic cited “cultivating connections” as a trend for 2025, throughout the industry. The research shows that foodservice operations are becoming established as a warm gathering place for diners, fostering connection.

Given the role colleges and universities play as a hom-away-from-home for many diners, it’s no surprise that community through food is especially important to students.

Sodexo found through its 2024-25 student lifestyle report that 70% of students surveyed indicated they seek a sense of community on campus. The same survey found that 84% of students prioritize a friendly atmosphere when choosing a college.  

The foodservice provider is leaning into this trend by focusing on innovative menus and human connections. For example, Texas Christian University recently opened a new dining hall, East End Dining, where the staff are encouraged to connect and engage directly with the students they are serving.

Sodexo is making moves to establish itself as a social hub for students and dining halls are frequently a place of connection. The Student Lifestyle survey found that 30% of students said sharing meals and dining experiences on campus is the top contributor to building community.

Another way the foodservice provider is leaning into this trend is by using programs, such as Sodexo’s Spark Strategy, which focuses on interactive experiences and themed celebration nights.

Sodexo has been thinking about fostering community and connection, even through the way the dining halls are built. They include features like community tables, charging stations and private dining rooms.

SUNY Oneonta, in New York, embodies this focus on community through its etiquette class, an event that helps students build confidence in professional settings while enjoying a meal.

While human connection and community are more important than ever, technology’s role on foodservice operations cannot be ignored. Sodexo said they use technology as a tool to improve convenience, rather than as a way to limit the human touch.

Other foodservice companies have also leaned into this trend of community, Chartwells Higher Education, for instance, is focusing on inclusive dining to create a sense of belonging on campus.