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May 15, 2009

1 Min Read
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Mickey Sellard, Steal This Idea, Golden Living

Mickey Sellard
Manager, Dining Services
Golden Living
Fort Smith, Ark.

We formed a committee to take nominations each month for employees who exhibit outstanding customer service. The selected employee is honored with a placard-carrying parade of employees, a proclamation, free lunch, desk plaque, special parking space for a month and a company-wide e-mail announcement. This has brought more focus to our customers.

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