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10 biggest senior dining stories of 2020

The year’s most-read stories saw how operators at senior living facilities dealt with the coronavirus pandemic.

Becky Schilling, Group Content Director/Editor-in-chief

December 17, 2020

10 Slides
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Unlike other segments in onsite foodservice, senior dining never shut down. It was just the opposite. They remained at high capacity and had the increased burden of, in many cases, having large outbreaks of the virus on their campuses.

To deal with those outbreaks, dining operations had to significantly change. On campuses that were once teaming with activities and community-building, residents were sequestered in their homes. Communal dining shut down. But dining services did not. They found new ways to engage with their residents, from room service to bar and ice cream carts.

Dining programs also started live streaming cooking classes and found new ways to be environmentally friendly with new packaging (a challenge many operators faced but saw pushed to the back burner).

The year’s top-read stories also looked at how two operators who recently joined senior dining were thrust into the COVID pandemic and learned on the job.

Here are the 10 biggest stories of the year.

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

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