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How a bubble tea fan became a master franchisee ‘brewing happiness’ across state lines

Anchal Lamba opened her first Gong cha location in 2014 and now operates 69 stores in the U.S.

Patricia Cobe, Senior Editor

November 4, 2021

Anchal Lamba is a master franchisee with Gong cha, a bubble tea concept that originated in Taiwan and is rapidly expanding across the U.S. Lamba is just over 30, but she already operates 69 locations of Gong cha in states ranging from New York to Texas.

She became a bubble tea fan as a teenager, when her family made weekly trips to an Asian community in Flushing, N.Y. to score the now-popular drinks, and many of her franchisees are former customers and fans, too.

Anchal Lambda
Anchal Lamba

Listen as Lamba describes the differences between bubble tea, milk tea, slushes and other variations of the 50 or so customizable drinks at Gong cha, and how she sticks to the mission of “brewing happiness” as she expands the concept.

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About the Author

Patricia Cobe

Senior Editor

Pat plans and executes the menu sections of Restaurant Business and FoodService Director, covering food and beverage trends, Menu R&D, profiles of chefs and restaurateurs and Technomic research. She also contributes to the digital content of both RB and FSD and is editor of two weekly e-newsletters, Recipe Report and On the Menu. Pat’s weekly podcast, MenuFeed, covers a wide range of menu topics through interviews with chefs and operators.

Pat came to Winsight from Hearst, where she was an executive editor. She is the co-author of the Mompreneurs series of books as well as two cookbooks. She graduated from Cornell University and earned a Masters in Journalism from Boston University. She is active in several professional organizations, including Les Dames d’Escoffier and the International Foodservice Editorial Council (IFEC), and serves as a judge for the James Beard Media Awards.

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