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Healthcare dining trending: 10 biggest healthcare stories of 2020; an all-chocolate pop-up

Healthcare foodservice stays agile to stay safe while maintaining service, how UCHealth uses shared practices, key performance indicators to boost retail dining sales across the system and more

Food Management Staff

December 11, 2020

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This month, Food Management named the top healthcare stories of the year across the site. This year saw salad-making robots at the Mayo Clinic, 41 healthcare dining workers who are Foodservice Heroes, tips to reopen your café after the spring shutdowns and real-time feedback on hospital patient meal service (obviously, a pre-COVID initiative).

Food Management also highlighted individual programs continuing to innovate.

In Meadowbrook, Pa., the foodservice team increased sales, satisfied customers and tempting treats like chocolate chip cheesecake all came together perfectly at Holy Redeemer, where Elior North America unit Cura Hospitality incorporated many types of chocolate into one sweet pop-up station.

And in Houston, MD Anderson Cancer Center copes with coronavirus and cancer with a streamlined patient menu, scaled-back retail and stepped-up delivery which have all altered dining services at this massive healthcare complex.

See what other stories were trending in healthcare on Food Management this month.

About the Author

Food Management Staff

Food Management is a media brand that features trends and best practices, products and solutions that connect deeply with the noncommercial foodservice professional. Four key onsite segments — College & University, K-12, Healthcare, and Business & Industry dining — are the focal points in our coverage. Our audience receives both the big picture information they need as well as segment specific knowledge to run their businesses better.

Food Management pillar features include Best Concepts, Top 50 Contract Management Companies and Innovators of the Year. Food Management is part of the Informa Restaurant & Food Group, which includes Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News

Contact Food Management at

Becky Schilling (editor-in-chief): [email protected]

Mike Buzalka (executive editor): [email protected]

Tara Fitzpatrick (senior editor): [email protected]

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