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One On One With: A long-term care dining director on serving during hardships of coronavirus

Debra Ryan of Oakland Rehabilitation & Healthcare Center shares her story of keeping up with regulations and dealing with death during the COVID-19 pandemic.

Becky Schilling, Group Content Director/Editor-in-chief

May 4, 2020

2 Min Read
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In this week’s episode of One On One With, Food Management’s podcast, we catch up with a dining director in a long-term care facility in the hard-hit state of New Jersey. Between deaths, every-changing rules, regulations and expectations, my guest today has had to deal with it all.

I today’s episode, I catch up with Debra Ryan. Debra is the food service director at Oakland Rehabilitation & Healthcare Center in Oakland, N.J. From just the change in mask-wearing policy alone, the past two months have been what Debra calls a roller coaster ride. Throw in a couple of in-person and virtual department audits, and you’ll start seeing just how stressful running a foodservice program in a coronavirus hotbed had been.

Here’s what Debra said: “Yes, it’s risky, but the work we’re doing is very fulfilling. The residents here are our family. As we started to see them pass away, especially those that we became bonded with, it’s so emotionally taxing. We are doing everything we can as a team, as a healthcare team, and sometimes it doesn’t feel like it’s enough. In the beginning I thought, how can I expect my team to show up to work knowing what they know and seeing what they’re seen. But they did and they still are. And to me, that’s so commendable.”

Listen in to learn more about what the team at Oakland Rehabilitation & Healthcare Center is doing to make it safely through this pandemic.

Have a story to share? Email me at [email protected].

You can subscribe and listen to all One On One podcasts on SoundcloudApple Podcasts or Spotify.

Food Management · One On One With: A long-term care dining director on serving during hardships of coronavirus

 

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

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