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High-tech airport concessionaire looking to go public

OTG Experience operates at 10 major airports offering iPad-based concierge services centered around gourmet dining from its own restaurant concepts.

Mike Buzalka, Executive Features Editor

January 12, 2016

2 Min Read
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Airport concessions operator OTG Experience is launching an initial public stock offering seeking funds for further expansion from the 10 major airports in which it currently operates its distinctive iPad-based dining experience for travelers.

The company’s business model revolves around an electronic concierge service that makes tablet computers equipped with OTG’s 2U application available to travelers in designated lounge areas. There, they can use the tablets to order meals (in more than 20 languages) ranging from gourmet sandwiches and salads to sushi and steak, as well as fine wines and locally brewed craft beers, from the company’s array of proprietary restaurant concepts located nearby.

OTG’s restaurant brands include gourmet burger concept Custom Burger (with meats sourced through Pat Lafrieda), the pizza concept Tagliere, the coffee concept WorldBean, New England-inspired seafood shack Anglers, the gourmet sandwich concept Interwich and contemporary Japanese cuisine concept Kombu. CIBO Express offers fresh grab-and-go food options that can be picked up on the way to the gate.

The 2U application can also be used by travelers to play games, order personalized services or shop with designated OTG retail partners for general merchandise and sundries such as electronics and travel accessories and have it delivered either to their seats in the lounge area or to their departure gate. The tablets can also check e-mail, flight status and social media, and be used to surf the Web.

OTG started in 1996 with a single restaurant location in the Philadelphia International Airport but has now expanded to 23 terminals across 10 airports. According to the filing, the company operates 224 concessions locations at its sites, including 58 at Newark Liberty International Airport, 49 at New York’s John F. Kennedy International Airport, 48 at New York’s LaGuardia Airport and 24 at Minneapolis-St. Paul International Airport.

Other sites where it operates include Ronald Reagan Washington National Airport, Philadelphia International Airport, O’Hare International Airport in Chicago and Toronto-Pearson International Airport. The company’s target market ,per the IPO filing, is North America’s top 30 airports by emplacement, which it says generated $5.2 billion in total food/beverage and news/gifts concessions sales in 2014.

Contact Mike Buzalka at [email protected]

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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