Sponsored By

5 things: Student files complaint after campus dining worker’s ‘hello’ in Japanese

This and more are the things you missed for the week of June 17

Becky Schilling, Group Content Director/Editor-in-chief

June 20, 2019

4 Min Read
complaint_form.jpg
Hailshadow / iStock / Getty Images Plus

Each Friday Food Management compiles a list that highlights five things you probably missed in the onsite foodservice news that week and why you should care about them.

Here’s your list for the week of June 17:

1. Student files complaint after campus dining worker’s “hello” in Japanese

In the fall of 2018, an Asian American student at the University of Minnesota visited a dining location. The dining services worker greeted the student with the Japanese word for hello. When the student said she didn’t understand what was being said, the dining services worker asked the student where she was from. The student responded with “Wisconsin,” to which the employee laughed and told her to have a nice day. The student, however, did not find the interaction as friendly and filed a complaint with the university’s Bias Response and Referral Network. The incident was then referred to dining services. It’s unclear what, if anything, happened following the complaint but it is an interesting case study in what I’m sure the dining worker thought was an innocent and friendly gesture that was not received that way by the student.   

Read more: Campus food service worker hit with bias complaint after saying ‘hello’ to student in Japanese

2. Senate workers get retirement benefits restored

Related:5 things: Study quantifies benefits of universal school meals

Last week a bill was signed into law that would restore retirement benefits for Senate dining employees, both past and present. The issue started in 2008, when the Senate privatized dining services and changed 45 workers’ employment status to private contractor from federal employee. That change meant their retirement accounts were frozen. The bill signed last week alters the calculation of retirement benefits to be based on the wages from their entire time working in the Senate and not just until 2008. The bill affects both current and former Senate dining services employees.

Read more: Trump signs bill restoring retirement benefits for Senate dining workers

3. Federal lunch “shaming” bill introduced

Stories of children being so-called shamed during school meals have received a lot of attention lately. A new bill has now been introduced on a federal level that legislatures hope would end the issue. The No Shame Against School Act would prohibit schools using any identification of a student’s payment status, publishing a list of names of children who have outstanding meal debt or using debt collectors to collect unpaid meal fees. The bill would also require schools to attempt to certify students with any unpaid meal fees for the federal free and reduced meal program and would allow schools to retroactively receive reimbursement for that child’s meals for up to 90 days. Some states have introduced their own versions of bills to address the issue. While many, including the School Nutrition Association, have asked for federal help in this matter, this bill doesn’t seem to address what to do when a child with outstanding debt attempts to purchase a school meal. That’s often the root of the so-called “shaming” incidents.

Related:5 things: More scandal emerges in lunch lady firing

Read more: Rep. Ilhan Omar announces bill to end student lunch debt shaming

4. Meals help with patient recovery   

It may not be widely known, but providing patients with medically tailored meals helps with their recovery, according to a recent study published in the JAMA Network Open. It found that meals that controlled for things like potassium for those with kidney disease or vitamin K for those on a blood thinner helped to reduce readmissions and lower medical costs. Those who took part in a free medically tailored meal program for a year had 49% fewer hospital readmissions and 72% fewer nursing home readmissions than those who did not receive the meals. Also, those who received the meals were tied to a 16% reduction in medical costs each year. While the meals served in the study were not provided by the hospital’s nutrition department, it certainly seems like a ready extension for the programs.

Read more: Medically tailored meal programs linked to fewer hospital stays, lower costs

5. Robots on campus

There’s been a lot of buzz around robots on campus lately, and this article provides a nice look into the history and uses.

Read more: Food-Delivery Robots Are the Next Big Thing for Campus Dining. No, They Don’t Accept Tips.

Bonus: One On One With Terri Moreman: Gearing up for the Olympics

 

Contact Becky Schilling at [email protected].
Follow her on Twitter: @bschilling_FM

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

Subscribe to FoodService Director Newsletters
Get the foodservice industry news and insights you need for success, right in your inbox.

You May Also Like