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10 biggest onsite foodservice stories of 2020

Coronavirus shutdown and layoff stories were some of the most-read stories of the year from Food Management.

Becky Schilling, Group Content Director/Editor-in-chief

December 16, 2020

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Considering the year’s biggest story is the coronavirus pandemic, it’s not surprising that six of the biggest stories in onsite foodservice this year were about COVID-19 and how the industry was coping.

The year’s most-read story was about what the future for the salad bar would be. Long a staple in foodservice operations, the salad bar—along with many other self-serve dining options—were pulled at the start of the pandemic. Which led to the question: Is this the end of the salad bar?

Other COVID-related stories were about furloughs or layoffs at two of the country’s largest foodservice management companies, Aramark and Compass, who this spring and summer announced they were being forced to make some changed to address the losses incurred by the pandemic.

Readers also were drawn to stories about adapting meals to grab and go and how foodservice distributors were dealing with the early days of the pandemic (hint: They were having difficulty getting some items).

Perennial favorites like our annual Top 50 largest contract management companies and Best Sandwiches competition also scored big with readers, as did early year changes made by the USDA for the National School Lunch and Breakfast program served in schools.

Here are the 10 biggest stories of the year.

Read more about:

Aramark

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

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