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5 tech things: App looks to predict when meal swipes will run out

This and another app that lets students monitor dining hall occupancy are some of the tech-related developments you may have missed recently.

Mike Buzalka, Executive Features Editor

September 28, 2022

3 Min Read
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Student software development organization Penn Labs has added a Dining Analytics feature to its popular Penn Mobile app that aims to predict when a University of Pennsylvania student will run out of meal swipes or Dining Dollars.George Frey / Stringer / Getty Images News

In this special edition of its 5 Things series, Food Management highlights five recent technology-related developments affecting the foodservice world.

Here’s your list for today:

  1. App looks to predict when meal swipes will run out

Student software development organization Penn Labs has added a Dining Analytics feature to its popular Penn Mobile app that aims to predict when a University of Pennsylvania student will run out of meal swipes or Dining Dollars. When accessed through the Dining tab of the Penn Mobile app, the Analytics page displays a graph of previous swipe and Dining Dollar usage along with a line predicting when the student will run out based on their current behavior.

Read more: Penn Mobile launches new feature to predict when Dining Dollars, meal swipes will run out

  1. Technology lets students monitor dining hall crowding

Vanderbilt University has implemented Occuspace technology on campus that allows students to check the occupancy of select dining halls and study spaces through the dining website or Waitz app. The live data feature of the application shows the current occupancy, predictions of occupancy for an hour in the future and peak hours with comparisons to the previous week. Along with the percentages, each space is categorized as “not busy,” “busy” or “very busy.”

Related:5 things: USDA launches first phase of Healthy Meals Incentives initiative

Read more: Dining halls, libraries launch new space monitoring systems

  1. Senior community tests robot to help in dining room

Kendal at Lexington in Virginia is the latest senior living community to test using robots to help with its dining services. Its Servi robot named “Alfredo” is a three-tier food runner with a weight limit of 66 pounds and a battery life of up to 12 hours that can help with food delivery and bussing tables.

Read more: Kendal at Lexington unveils robot to help with dining services

  1. Chipotle to test chip-making robot in California unit

Chipotle Mexican Grill has announced that it will test "Chippy," an autonomous kitchen assistant made by Miso Robotics, next month in a restaurant in Fountain Valley, Calif. after it has already tested the robot's ability to make and season its tortilla chips with salt and lime at its headquarters' innovation hub in Irvine, Calif. Currently, workers at Chipotle restaurants manually fry and season the chips, which can be time consuming and increasingly expensive given recent moves in California that could result in a $22/hour minimum wage for fast food restaurant workers.

Read more: Chipotle Mexican Grill will test robotic tortilla chip maker 'Chippy' in California restaurant

Related:5 things: Return-to-office rates rise while K-12 enrollment drops

  1. Tech issue results in duplicate credit card charges for Cards fans

Like NFL fans at Lambeau Field in Green Bay, fans of Major League Baseball's St. Louis Cardinals recently found themselves charged multiple times for the same purchase when they used FredomPay credit card readers to buy food and beverages at Busch Stadium, with one fan claiming that he was charged 20 times for the same bottled water purchase. “We have identified and addressed the technical issue and are working tirelessly to clear and remove duplicate charges from the impacted customers’ accounts,” FreedomPay President Chris Kronenthal responded in a statement addressing the issue.

Read more: Busch Stadium customers’ credit cards were charged multiple times at one game

Bonus: Tech solutions expand at NFL stadiums as 2022 season opens

Contact Mike Buzalka at [email protected]

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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