GENERAL MANAGER, FOOD II
SODEXO AT MANORCARE HEALTH SERVICES—LARGO
UPPER MARLBORO, MD.
AGE 25
Top accomplishment this year:
Coaching and training three employees into a higher position within Sodexo, and piloting a new menu that could change the entire region’s cooking procedures.
What would you say you excel at over more seasoned employees?
I have a huge passion for my career and work, and put pride into every single thing I do. I never want anyone to question my work or position based on my age. A lot of times, since I look young, people wonder if I am capable of the job. While some people would break down or feel discouraged, it gives me motivation to prove people wrong and show them what I can bring to the table.
What experience have you learned an important lesson from?
In my current role, I have learned how important recognition and praise is to individuals. With my employees, I see not only a difference in their performance, but also in their attitudes. Individuals are also more willing to be coached when they feel valued. Most importantly, my employees feel comfortable coming to me about work or personal issues. It helps to create more of a team atmosphere.
What's the one thing you wish you could change about the industry?
Attitude and language. Kitchens are known to be a little vulgar due to the high stress the jobs bring. I believe in a rule of no profanity in the kitchen and always positive attitudes. It creates a lighter atmosphere, and as a result people are able to be more productive and enjoy their work tasks—even deep-cleaning ovens.
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