Complaints lead Sodexo to launch new initiative

After fielding complaints from parents and students, Sodexo is launching an initiative to improve dining services at Emerson College in Boston, the Berkeley Beacon reports.

The initiative will kick off this month with an event dubbed Fresh Start, marking the start of several moves aimed at improving service—including the hiring of a new executive chef, the addition of a second sous chef, and retraining current staff on food preparation and presentation.

Members of the Emerson community will also be able to share feedback through the introduction of monthly forums, as well as meals with Sodexo directors and student representatives. The school’s current feedback board, which takes suggestions via notes on napkins, will remain in place.

Read the full story via berkeleybeacon.com.