Hospital revamps food-delivery service
Vidant Medical Center is offering a new program called “At Your Request,” a hotel-style room service where patients can call a center at any time during the day, hear all of the meal options and order the items they want.
July 14, 2015
Vidant Medical Center is revamping its food service, joining a growing list of hospitals in North Carolina that are turning to “hotel-style room service.”
The focus is due in part because Medicare is now basing its payments partly on “patient satisfaction surveys.”
Vidant will offer a new program called “At Your Request.”
Patients will call to a center where staff will offer more meal options than before.
Those meals will be catered through an electronic database containing a patient’s food allergies and orders from their doctor.
There will no longer be set meal delivery times as patients can order any time during the day.
You May Also Like