Hospital Power Players: Tampa General Hospital

34. Tampa General Hospital, Tampa, Fla.

Licensed Beds: 1,018
Management: Morrison
Foodservice Head: Kelly Huxtable, director of food & nutrition services
Avg. Daily In-patient Census: 817
Avg. No. In-patient Meals/Day: 2,275
No. of Retail Dining Outlets: 4
Total Annual Retail Sales: nr
Dining/Nutrition Services FTEs: nr

Tampa General currently operates a traditional trayline with bedside menu entry and on demand room service for its patient dining operations but is in the planning stage of implementing Morrison’s Catering To You patient service program. The design phase has been completed for some minor kitchen renovations in order to convert from the traditional trayline to a pod system that would allow servers to build and deliver patient trays themselves. The system is designed not only to give servers a greater sense of accountability for taking patients’ orders and then building and delivering the tray themselves but also significantly reducing errors and increasing patient satisfaction.

Meanwhile, the hospital’s food court completed a major renovation in October 2014 and now offers consumers a large server-assisted salad bar called The Mixing Bowl; a cook-to-order lighter fare station called The Bayshore Grill; grab-and-go salads, snacks and sandwiches from On The Go; a gas-fired pizza station with Italian entree offerings such as calzones, hand-stretched pizza, pasta and stromboli; Our Chef's Plate, which offers several entrees and sides, all cooked fresh daily, and available in a variety of combo choices. The food court also offers a made-to-order deli that features Boars Head Deli meats and cheeses, and an Island Oasis station with a variety of healthy juices, infused waters and smoothies developed by the Tampa General Hospital Morrison retail and culinary teams.