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The Silver Platers' Playbook

The onsite dining segments are well represented by four of their most accomplished operators in this year’s competition.

Mike Buzalka, Executive Features Editor

April 17, 2013

1 Min Read
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The requirement of operating a successful dining program varies from segment to segment, but the common denominators are simple, direct and maddeningly difficult to achieve consistently: do right by your customers, your staff and your administration.

What sets an IFMA Silver Plate winner apart is not only having achieved this difficult but necessary trifecta, but having achieved it over the long haul. Jay Silverstein, Ken Toong, Julia Bauscher and Angelo Mojica have all had positive, extended influence over their respective operations through their innovative thinking, their fiscal integrity and their passion for the culinary arts and for satisfying the customers they serve.

On the following pages, you will meet these four exemplary directors who have made dining at Credit Suisse, the University of Massachusetts, Jefferson County Schools and University of North Carolina Health Care such a pleasure:

Jay SilversteinJay Silverstein, Vice President of Conference & Dining Services at Credit Suisse

 

 

 Ken ToongKen Toong, Executive Director of Auxiliary Enterprises at University of Massachusetts at Amherst

 

 

Julia BauscherJulia Bauscher, Director of School & Community Nutrition Services at Jefferson County Public Schools

 


Angelo MojicaAngelo Mojica, Director of Food & Nutrition Services at UNC Health Care

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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