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One On One With: Leadership in a time of crisis

Memorial Sloan Kettering Cancer Center’s Veronica McLymont says communication, inspiration and optimism are needed to lead teams during the challenging time of coronavirus.

Becky Schilling, Group Content Director/Editor-in-chief

August 7, 2020

1 Min Read
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Leadership is always important but when a crisis hits, it’s critical.

This episode, I caught up with Veronica McLymont, director of food and nutrition services at Memorial Sloan Kettering Cancer Center in New York City. Veronica shares her four pillars for servant leadership: being able to influence and inspire people; being a visionary; the ability to empower people; and being results-oriented.

Veronica talks about how she works to build a dynamic and high-performing team, especially during the trying times of coronavirus. She cautions not to define leadership in terms of seniority or hierarchy, something that’s especially important during a crisis when a great idea can come from any team member.

“Right now, we’re working on how can we achieve great things by extracting the full potential of the people we influence,” she adds.

Her other point: Optimism. It’s a difficult time right now but making sure your team can see the positives will help bring everyone together to achieve the common goal: feeding patients and staff.

Have a story to share? Email me at [email protected].

Food Management · One On One With: Leadership in a time of crisis

 

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

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