FM Top 50 2015: No. 10 Guest Services Inc.
March 10, 2015
Fiscal 2014 Revenues: $388,000,000
In 2014, Guest Services acquired the contract to operate the foodservice program at a new General Services Administration building that is home to a branch of the National Institutes of Health in Rockville, Md., started serving the staff of the Domino Sugar refinery in Baltimore and began operations at The Inn at Wise, a lodging property in southwest Virginia.
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Quick Looks
The company continues to execute a full promotional calendar with monthly recurring events in addition to significant holidays and celebrations (Earth Day, etc.).
Its house branded concepts represent a broad variety of popular cuisines, with a large emphasis on health and well-being.
Originally founded in 1917 to provide government facilities in Washington, D.C., with foodservices, Guest Services today operates in multiple segments. Half of revenues come from services not related to dining, such as the Lancaster Foods subsidiary, a major produce processor/distributor.
Guest Services clients include public institutions like the National Gallery of Art and the Holocaust Museum, state and national parks like Big Sur and Mount Rainier, government agencies such as the Nuclear Regulatory Commission and the Defense Intelligence Agency, private businesses like Northrup Grumman and Boeing and resorts like the Doubletree Suites in Naples, Fla.
GENERAL INFORMATION
Guest Services Inc.
FAIRFAX, VA.
Contact Information
3055 Prosperity Ave., Fairfax, Va. 22031
(703) 849-9300
guestservices.com
FINANCIAL INFORMATION
Revenues
2014: $388
2013: $387
2012: $330
No. of Contracts
2014: 108
2013: 107
Business Mix:
Other Services (50%), Dining Operations (30%), Concessions (14%), Retail/Convenience Stores (5%), Catering (1%)
Segments Served:
B&I (50%), Government (25%), Parks/Recreation Centers (10%), Military (8%), Museums/Performance Arts Centers (5%), Senior Dining (1%), College/University (1%)
TOP EXECUTIVE
Gerald Gabrys, CEO
Jeff Marquis, president/C0O
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