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32 feel-good stories of the year

2020 has been a challenging year with the coronavirus pandemic, but onsite food service operators still found ways to inspire and support the communities they serve.

Becky Schilling, Group Content Director/Editor-in-chief

December 22, 2020

31 Slides
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2020 is a year that many would like to forget. With the coronavirus pandemic taking top billing for everything this year, it was easy to become marred down with the challenges, stresses and heartaches of 2020.

But true to form, operators in the onsite foodservice communities in colleges, hospitals, K-12 schools and more, found ways to serve their communities and do some good.

We at Food Management were honored to share these stories and to package them for a year-end look at the good news that has come from this industry this year.

From serving the homeless to rethinking the traditional Thanksgiving meal, noncommercial foodservice operations really stepped up to the plate this year. Here are 32 inspiring stories to uplift you as you move into 2021.

About the Author

Becky Schilling

Group Content Director/Editor-in-chief

Becky Schilling is Food Management’s editor-in-chief, and the group content director for Informa’s Restaurants and Food Group, managing editorial for digital, print and events for Nation’s Restaurant News, Restaurant Hospitality, Food Management and Supermarket News media brands. Becky holds a bachelor's degree in journalism from Texas A&M University and a master's degree from the Medill School of Journalism at Northwestern University. Before joining Food Management in 2014, Becky was with FoodService Director magazine for seven years, the last two as editor-in-chief. Becky is a history nerd and a sports fanatic, especially college football—Gig'em Ags—and tennis. A born and raised Texan, Becky currently resides in New York City.

Becky Schilling’s areas of expertise include the onsite foodservice industry (K-12 schools, colleges and universities, healthcare and B&I), foodservice menus, operational best practices and innovation.

Becky Schilling is a frequent speaker at industry events including The Association for Healthcare Foodservice (AHF), The National Association of College & University Food Services (NACUFS) and The Society for Hospitality and Foodservice Management (SHFM).

Becky Schilling’s experience:

Group Content Director, Informa Restaurant & Food Group (Feb. 2020-present)

Editor-in-chief Food Management (Nov. 2014-present)

Director of Content Strategy & Optimization, Informa Restaurant & Food Group (March 2019-Feb. 2020)

Editor-in-chief, Supermarket News (April 2019-March 2019)

Executive Editor, Supermarket News (July 2016-April 2017)

Editor-in-chief, FoodService Director magazine (March 2013-Oct. 2014)

Managing Editor (FoodService Director magazine (March 2012-March 2013)

Associate Editor (FoodService Director magazine (Nov. 2007-March 2012)

Contact Becky Schilling at:

[email protected]

@bschilling_FM

https://www.linkedin.com/in/becky-schilling-39194ba/

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