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Secrets for better student staffing

Get the details right—raises, handbooks, employee meals—and you’ll have happier employees, who stay with you, do good work and refer their friends, too.

Tara Fitzpatrick

August 20, 2018

11 Slides
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Has it been awhile since you updated your student employee manual? Did you know your current manual probably has too many words to hold the average college student’s attention? Find out this and more tips from Penn State University’s foodservice team, who recently revamped their entire student staffing situation.

At a NACUFS session, Penn State’s Jim Meinecke, associate director of residential dining, and Jamie Robinson, senior assistant director, explained how, starting two years ago, they decided it was time to rethink everything from starting pay to scheduling to pay raises to perks and more. They’ve been tinkering with the program ever since, and the changes have paid off in employee retention—and happier student employees. Here are few key takeaways.

About the Author

Tara Fitzpatrick

Tara Fitzpatrick is senior editor of Food Management. She covers food, culinary and menu trends.

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