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Beyond the 50 Power Players: University of Tennessee

Mike Buzalka, Executive Features Editor

January 6, 2015

1 Min Read
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University of Tennessee
Knoxville, TN

Dining Head: Tim McWilliams, senior resident district manager
Total Enrollment: 28,000
Students Living on Campus: 7,301
No. of Meal Plans Sold: 7,025
Annual Dining Program Revenues: $32 million
Cost Range of Residential Meal Plans: $1,718-$1,951/semester
No. of Residential Dining Halls/Commons: 3
No. of Retail Outlets: 40
Management: Aramark
Website: www.utdining.com
Phone: (865) 974-4111

UT Dining recently increased the amount of healthy options on-campus and implemented new residential menus that highlight more healthy options as well as flavors from around the globe. New brands on campus in fall 2014 include Raising Canes and Panda Express.

Plans call for launching campaigns that provide exclusive offers to customers via social media as a way to increase the value of connecting with UT Dining as well as to drive in-store traffic to the retail locations. A new UT app will feature dining locations and hours of operation.

Dining services provider Aramark is also implementing its W.E.S.T customer service platform, a repeatable model that the company says is designed to build a world-class service organization.

Read more about:

Aramark

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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