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All gluten-free dining hall opens at Kent State

The school’s Prentice Café features five stations where those with celiac disease can safely eat anything on the menu.

Mike Buzalka, Executive Features Editor

September 8, 2016

4 Min Read
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A growing number of colleges now have a station or a couple of stations that feature gluten-free menus. However, only one has a whole dining hall that is exclusively gluten-free: Kent State University.

The school debuted the renovated Prentice Café with the start of its fall semester Aug. 29, and since then students have been flocking to the distinct eatery and its five serving stations.

The obvious question is, why dedicate a whole dining hall to a diet restriction that affects relatively few students.

“That was a question we’ve been asked before: ‘Why go there when, truly, [less than] 1 in 100 students are affected by celiac or gluten intolerancies,’” admits Rich Roldan, director of dining services. “But the reality is when we were talking to students and parents over the last five years, it’s just been increasingly more evident that parents, especially, are concerned about their students and their safety.”

Kent State for the past several years had a station exclusively serving food that was free of not just gluten but seven other of the most common allergens, complete with its own equipment and dedicated production area.

However, Roldan says, “with everything going on in that kitchen and all the potential cross-contamination issues, we could never be 100 percent certain that it was always 100 percent gluten-free, that nothing has been introduced, through the air for example.”

So the more they thought about it, the more a complete dining hall dedicated to gluten-free meal choices made sense. What made the decision easier was the growing number of quality gluten-free products coming on the market, he says, which complement standard products like meats that are naturally gluten-free.

“The food [served in Prentice Hall] is regular food,” he emphasizes. “The things we can do with the products available now are pretty good, so we’ve been able to put this program in place and make a full dining facility that has great food and great variety.”

The menu includes choices from five stations: Classic (entrees), Grill (burgers and other hot sandwiches on gluten-free buns and rolls), Pizza (using gluten-free dough and flatbreads), Action (rotating to-order specialties ranging from gluten-free pasta to breakfast all day) and Burrito Del Rey (freshly made Mexican dishes using corn instead of flour tortillas).

The Mexican and Pizza stations have been especially popular in the first week, Roldan reports, and crowds have been brisk, driven by word of mouth.

“Students are coming in and really telling the story for us,” Roldan says. “We’re also seeing more faculty and staff, which we didn’t see at this location before.”

It has also begun to resonate with potential students as word has filtered out about Kent State’s unique eatery, with inquiries from potential students coming from as far away as Hawaii, Rolden says.

He admits some of the specialty items—the gluten-free breads and doughs especially—are more costly to procure but that has not been reflected in the prices charged, which are in line with similar items at the school’s other dining halls.

“We decided to absorb that cost [of the specialty items] because we didn’t want to have that stigma of [eating at Prentice Café] costing [students] more at this point,” Roldan says, “[so] we’ve kept prices flat with everybody else on campus. If [food cost] becomes [an issue] we’ll address that next year,” he adds.

Students can use their declining balance meal plans to pay on an a la carte basis just like at the other dining centers. Kent State’s dining program is all retail so there is no all-you-care-to-eat option on campus.

Prentice Café is open weekdays from 8 a.m. to 8 p.m. (6 p.m. on Fridays) but is closed on weekends as there isn’t enough traffic on Saturdays and Sundays at that area of campus to justify it staying open.

Contact Mike Buzalka at [email protected]

Follow him on Twitter: @MikeBuzalka

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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